|
Part
A: Client Information
( * Required Fields )
Company Name:*
Telephone:*
Person of Contact:*
Cell/ Pager:
Shipping Address:*
Fax:
Extra Address Line:
E-mail:*
City:*
State:*
Zip:*
Part B: Media Information
Hard Drive:
Mfg:
Model# Size
(GB)
Operating System: File
System: Partition
Data:
Compression: Drive
Manager: Passwords:
Media:*
( * Best results obtained from original )
Other Media:
Type:
Size(Capacity):
Are backups available:
Circumstances Leading to drive failure:
What methods (if any) were used to try to recover
data?
EXACTLY what needs to be recovered?
Program(s)
Directory(s)
File(s)
File Extensions
How should we return your data?
At this point your media is warranty safe since we are only
performing a free diagnostic evaluation. We will not break any
manufacturer warranty seals without first notifying and
receiving customer approval. Indicate your preference below.
We
may have to open your drive for inspection. This MAY
void the warranty. (Proceed):
Part C: SDCom [and] Data
Recovery Customers - Service Agreement.
SDCom
will perform a FREE diagnostic evaluation for client and
no billable work will be done without first receiving the
customers approval of the estimate given by SDCom to recover
any lost data from customer supplied media. Under no circumstances
will SDCom disclose any customer information or data supplied
with, stored on, or recovered from the customer's media.
Data and media devices are and shall remain property of
the customer unless left after 30 days of notification
of completion, or refusal to pay after approval of the
estimate is given by customer, to perform data recovery
services unless previously arranged by customer directly
with SDCom.
All Hardware Media left over 30 days after notice of completion
will be considered abandoned and shall become the property
of SDCom unless previously arranged. Full payment is
due upon completion of work before recovered data is
returned to customer unless previously arranged by customer
directly with SDCom. Customer warrants and represents to
SDCom that customer has owner rights and/or has the right
to be in possession of all equipment and data furnished
to SDCom and will defend at its expense, such claims against
SDCom.
SDCom shall not be liable for any damages, and will have no liability
for any claim from customer or third party, directly or
indirectly that equipment or data was damaged or rendered
unusable during or after service with SDCom. Data
Recovery Customers further acknowledge that the storage
media (and/or) data provided to SDCom is in a damaged (and/or)
non-readable condition. Customer further agrees
to hold SDCom harmless for any further damages caused by
the evaluation and/or recovery process. By clicking submit
and/or signing below, you agree to all the terms and conditions
of this agreement.
Customer Name:
________________________________________________________
(Print)
Customer Signature: ________________________________________________________
(Sign)
Date:
__________________________
(Today's Date)
|